Welcome to the Conversation…
Primer: The Neuroscience of Distrust/ Trust in Conversation – Blame it on Your Brain!
Primer: The Neuroscience of Distrust/ Trust in Conversation – Blame it on Your Brain! | Big Cheese Coaching Every word, phrase, interaction, or even silence can have a ripple effect for good, better, or worse…. What makes a conversation good? Not good? What creates...read more
Other People Matter
A Mantra for Healthy Workplaces Other People Matter. A Mantra for Healthy Workplaces | Big Cheese Coaching Note: A version of this article has also been published at the Globe and Mail. READ HERE. Some years ago, I had the opportunity to take a course with Dr. Chris...read more
Networking? 5 Ways to Bring Conversational Intelligence to Your Next Event
This article was originally posted at my Big Cheese Coaching blog. I had a coaching session with one of my clients this week. We'll call him "Jamal" for now. He is trying to change career paths and has been doing all the right things. Except for one area. He...read more
Supercharge Your Listening Skills (Webinar)
Supercharge Your Listening Skills | Originally posted at Big Cheese Coaching NOTE: This article was written for Charity Village. They are hosting a Webinar that I will be presenting — and you are invited. Scroll down — and see here for more! Think of a time when you...read more
He/She Said What!!?? 5 Communications Blunders From the Top
We all have those moments when we have inadvertently said the wrong thing or held back and didn’t say what needed to be said. Sometimes these moments are benign. Other times not so much. Every word, phrase, interaction – or even silence – can have a profound ripple...read more
Managing Conflict: Trust or Bust?
Here's an article I wrote to preview a Webinar that presented with Charity Village on managing conflict in the workplace. This article was first published on the Charity Village website. Registration - click here! --- When setting professional goals people rarely...read more
Are Your Conversations Creating the Right Ripple Effect?
New Offerings to Foster Communications and Leadership Excellence We have conversations every day, everywhere. At work, home, and most everywhere we go. Some are informal and some formal. Verbal? Written? We talk, convey, converse….all the time. But are we doing it...read more
Welcome to the “Conversations” (blog)
A word, phrase, interaction or even silence can have a profound ripple effect — for better or worse. A wrong word, tone....or a missed opportunity to say the right thing....can lead to unintended consequences. It may be subtle or more acute. Perhaps a missed...read more